Forum Discussion
Country74
6 months agoChannel Surfer
I watch TV I came up need download software than it restart now it stuck in recovery mode I try everything
RokuJharra-Q
6 months agoRetired Moderator
Thanks for keeping us posted!
To help us isolate the issue, could you provide us with additional details:
- A photo of the screen where the issue occurred.
- The serial number of the Roku Device
- Have you tried connecting the Roku device to an alternative network, such as a mobile hotspot, to see if it makes a difference?
Please keep us posted with the requested information.
Thanks,
Roku Community Team
- Country746 months agoChannel Surfer
Serial number xo200035kpak
- Country746 months agoChannel Surfer
I about ready throw it whe. Go hit English and wifi password it say update than turn off goes right back same screen recovery mode
- Country746 months agoChannel Surfer
It stuck on recovery mode when hit English and wifi password it restart than right back on same screen