Might want to bring yours with you over to her network and try a Factory Reset over there as well. (press and hold Reset for 30+ seconds). Make sure to bring your remote with you.
Would help eliminate a network issue as a culprit if you experience same behavior with your unit on her network.
If you are using a SD card, make sure you remove it when doing the Reset.
Thanks, I totally didn't think to bring it over. However I did try my network both wired and wifi, plus used my cellular hot spot and it made no difference.
So last night I checked my mother's 4640x and much to my surprise it was working fine. Checked the update level and hers received the update 10/19/24 while mine received it 10/21/24. I checked the app (Roku app) that was initially giving me issues and it worked fine too.
The only thing I was too scared to try was to reboot her unit. Right now it looks like it's fine but I didn't want to risk it with a reboot, since mine seemed fine, other than the one app, until I rebooted.
I did receive an PM from a moderator so fingers crossed.
