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Hnsc93's avatar
Hnsc93
Channel Surfer
20 days ago
Solved

Roku Mobile app not detecting Roku TV

My roku TV isn't detected in my roku app at least half the time. I've made sure they're on the same wifi. It worked once after clearing the cache but that only worked one time. I went to my Google ho...
  • RokuRiamie-D's avatar
    RokuRiamie-D
    19 days ago

    Hnsc93​

    Thanks for trying some troubleshooting steps and following our instructions. How about you give this a try:

    Connect to your Roku device manually

    Locate the IP address of your Roku device by going to Settings Network > About, using your Roku remote, and then use the steps below to connect manually.

    1. Launch the Roku mobile app
    2. Tap Devices
    3. Tap Get help?
    4. Select Connect manually
    5. Enter the IP address of your Roku device and tap CONNECT


    Let us know how it goes!

    Roku Community Team