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CarterS's avatar
CarterS
Newbie
10 months ago
Solved

Phillips Roku 4k TV 65PUL7973/F6 Not allowing HDMI connections

Hello,   I recently purchased the roku 4k tv 65PUL7973/F6 from bestbuy. My Apple Tv 4k connects (at times, but intermittent and sometimes I have to power reboot my Apple Tv to get my roku tv to rec...
  • RokuArjiemar's avatar
    10 months ago

    Hello! CarterS,

    Thank you for posting in the Roku Community!

    We appreciate you contacting us about the HDMI connection issue with your Philips Roku TV. We are happy to assist you.

    If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

    For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

    For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the Roku TV User Guide.

    If you need additional help with your Roku TV, please feel free to contact your Roku TV manufacturer. 

    Thanks,
    Arjiemar