Forum Discussion

Jacob_Feld's avatar
Jacob_Feld
Reel Rookie
7 months ago

Re: No 4:3 aspect support anymore?

Hey all,

So I’m having a weird issue with my AV composite inputs on my Roku TV. The Tv is a Roku branded one, not TCL or anything like that. Basically when I recently went to use my device connected to it (which is currently a PlayStation 1) the screen stretches out the aspect ratio to make it wider than 4:3, which is something that never happened before; It used to be correct. An important thing to note is that the picture size is set to Direct and not stretched. Is there anyway I can fix it? Not earth shattering but would like to put it back to normal if I can! Thanks!

19 Replies

  • daveflater207's avatar
    daveflater207
    Channel Surfer
    4 months ago

    Same problem here with brand new model 55R6AX TV.  SD 4:3 combined video from AV input is shown stretched in automatic or direct mode.  In stretch mode the stretching is doubled.  There is no way to make it 4:3.  Bad firmware!  Roku, please fix!

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      4 months ago

      Hi daveflater207,

      Thanks for sharing your concern!

      Our team is aware of this issue. To help us investigate the issue further, provide us with the Tracker ID, Software version, and Build. You can locate it by pressing the Home button 5 times and the Back button 5 times.

      Keep us posted.

      Roku Community Team

  • JWS9518's avatar
    JWS9518
    Roku Guru
    7 months ago

    Check the display settings and see if it is set to automatic or not.  You might want to change that setting when using the PS1, which is pretty old technologically.  So, it may be misinterpreting the screen size by trying to upscale it.

    • Jacob_Feld's avatar
      Jacob_Feld
      Reel Rookie
      7 months ago

      It’s not on auto either. is there another place to change display settings other than in the AV input itself?

      • JWS9518's avatar
        JWS9518
        Roku Guru
        7 months ago

        I would look in the TV settings and see if there are display options in those settings somewhere.

  • davidroz's avatar
    davidroz
    Reel Rookie
    7 months ago

    I am having the same problem with my Blu-ray player and my VCR connecting to my Roku TV. They are connected through the HDMI ports. Those devices both have a built-in 4:3 ratio, but my Roku TV is automatically stretching the image to fill the wide screen. When I select * > Picture Settings > Customize Picture > Picture Size,  none of the options will ‘squish’ it back to the preferred 4:3 ratio. (Not even ‘Auto’!) … every option stretches and fills the screen side-to-side. Any help/thoughts/workarounds?

    • RobertaW's avatar
      RobertaW
      Channel Surfer
      6 months ago

      I am having a similar issue using a component to hdmi converter to connect a Spectrum dvr to new 40" Roku brand tv. None of the picture settings fill out the screen properly. This method was used because when originally set up, the dvr's hdmi out seemed to be faulty so component cables were used with 2 prior dumb tvs with no problem. Don't know if my problem here is the converter or the tv, or how to determine which is the problem. However, this may be moot because I tried using the dvr's hdmi hdmi port and surprisingly it works. Maybe the original hdmi cable was faulty or the port is finicky and needs special care to seat properly.  Would like to resolve the converter issue to use a DVD player.

    • davidroz's avatar
      davidroz
      Reel Rookie
      6 months ago

      I was able to correct the problem with my Blu-ray player. It took some digging, (and I had never had to make this adjustment before), but the Blu-ray does have an output ratio setting that I was able to alter. So all is good here with that. Re: the VCR: my VCR is old, and it’s a VCR/DVD recorder combo. So it is very complicated, and there are many settings, buried deep in its many menus. I periodically dig, but haven’t found a setting to fix my problem. But I’m holding onto hope! LOL And I also rarely-to-never watch my VHS tapes anyway.