Forum Discussion

Bobudisconlated's avatar
2 months ago
Solved

Problem setting up Roku Ultra on a projector and AV Receiver.

I have a Roku ultra connected to a AV Receiver (Denon) which is connected to a projector. Roku Ultra is connected to Internet via ethernet cable. 

On setup it installed the latest software then takes me to a screen "Control your TV" with two options "Continue" or " Advanced setup" both of these end up on an screen where I am supposed to enter the TV brand. But I have no TV. And there is no option to skip.

Oh, and I'm doing all this thru the remote. So the remote is working. There is a universal remote to control the volume so I don't even need this function from the Roku but I can't get any further with the setup. 

  • Hey, Bobudisconlated​ 

    It looks like you're having trouble completing the setup process—specifically with getting the remote control to respond to the power and volume buttons. 

    Consider any TV brands that appear in the options. and follow these steps to set up remote for TV control. 

    Hope this helps! Let us know if you need more info. 

    Roku Community Team 

2 Replies

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator

    Hey, Bobudisconlated​ 

    It looks like you're having trouble completing the setup process—specifically with getting the remote control to respond to the power and volume buttons. 

    Consider any TV brands that appear in the options. and follow these steps to set up remote for TV control. 

    Hope this helps! Let us know if you need more info. 

    Roku Community Team