Forum Discussion

Kissanepk's avatar
Kissanepk
Reel Rookie
11 months ago

Photo stream is stuck on one photo

My photo streams were working but now it will go through 2-3 photos and then get stuck on the last one. I’ve tried * but it brings nothing up. I’ve checked updates and is fine.

screensaver & theme

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    11 months ago

    Hi, Kissanepk.

    Thanks for sharing it here in the Roku Community!

    We are curious about the issue you're currently running into with the Photostream stuck on one photo. We want to look closely at it and help you resolve this problem.

    Please tell us about...

    • When did this issue first occur?
    • What troubleshooting steps have you tried so far?
    • Does this happen before or after a software update? 
    • What Roku device is affected by this issue? 

    For the time being, try performing a System reboot on your Roku by navigating to Settings > System > Power (Skip Power if there is no option) > System Restart.

    Please keep us posted for further assistance.

    All the best,
    Emman