Peacock channel keeps crashing on my Roku tv. Frustrating.
Trying to watch peacock channels and it keeps crashing. Deleted, reinstalled, reset wifi, all to no avail. This is frustrating. Fix it!
Thank
Forum Discussion
Same here too. Will this ever be resolved?
Hi OpiumTalent,
Welcome to the Roku Community!
I'd be happy to look closely to see how we can help get you up and running.
Here are a few questions here to better understand what you're experiencing:- What Roku model device are you using?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- Are you receiving error messages or codes when accessing the channel
- What troubleshooting steps have you taken so far to try to resolve the issue
- Have you tried removing the channel, restarting your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step), then once it loads up again, adding the channel back once more to see if that clears things up?
With more information, we will be able to assist you further.
Best regards,
MaryHi Mary et al,
I would like yet again remind you folks that THERE IS NO APPARENT WAY TO REMOVE PEACOCK from the Roku home screen. So, when you blithely suggest removing and reloading the channel I'm always a bit surprised, since you should probably already know that this isn't possible. (I just checked again now to in fact verify that I wasn't dreaming all this up and no, there is no option for removing the Peacock streaming channel.)
Now, I seem to vaguely recall that you might be able to remove Peacock once you've canceled service AND waited for the natural expiration of the current contract period, but obviously, that makes your remove/reload advice virtually moot, since you might literally have to wait up to 29 days--sans Peacock at all--in order to merely *try* this strategy--a strategy which may not work anyway. There must be a better way.
As for me, since I think I was the one who began this particular thread, my issued kind of resolved itself. I remember tinkering with moving the router and the Roku receiver into better line-of-sight and perhaps that helped, but I am not sure. Or maybe it just resolved itself. Magic, I guess.
But anyway, I had to chime in again about the remove/reload issue because on my Roku anyway, it's not anything you can do (if you scroll back I *think* I once posted in this thread an actual picture of my TV proving that there was no "remove" option; you might look for it).
Cheers!
Thanks for the post.
Please be aware that if you do not have the option to remove a channel from the Home screen, then you are subscribed through Roku Pay. In this case, we would recommend cancelling the subscription and then removing the channel, restart the Roku device, then adding it back again. Please be aware that you may need to resubscribe to the channel since you have already cancelled the subscription.
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
