Forum Discussion
I'm afraid I'd have to disagree with a memory issue. I have a TCL Roku TV, Samsung phone, and Chromebook and I have the exact same issue with Peacock on all 3. I think it's just a build issue. On a side note, Peacock was voted as the WORST streaming service out there recently. It's just too bad because there's a lot on there I'd love to watch, but until the coders learn to make it run w/out hiccups I'm done with it.
I'm afraid I'd have to disagree with a memory issue
OK. I was just guessing, and I'm grateful for your input. It's funny that you're pointing out that Peacock was rated the worst because I was literally just telling my wife about 2 hours ago that "Peacock is easily the worst of all the channels we have". So that's some timely corroboration! :)
Thanks!
- AvsGunnar4 years agoCommunity Streaming Expert
For those that run into the problem of the inability to Remove a Channel, like Peacock with the normal * button, you can try the alternative method of using the Roku Search or Streaming Channels Search and then try removing channel from that submenu.
Using Search or Streaming Channels Search
1. Type in Peacock TV
2. When appears in Search, press either Right Arrow or press OK
3. Should be presented menu (Go to Channel, Remove Channel, View Screenshots, My Rating, Give Us Feedback)
4. Select Remove Channel.
5. Restart Roku
6. Reinstall PeacockTV if you want.
I am sure this will not fix the crashing PeacockTV behavior as this has been a persistant issue since its release. But at least you should be able to Remove this channel whether to try the Uninstall, Restart, Reinstall procedure or to simply Remove it for good.
There are some channels that will require you to cancel the subscription first before removing the Channel from the Home Screen. (Prevents people from merely deleting the Channel while thinking they deleted their subscription also). Of course, also hinders those trying to reinstall the channel when a problem develops.
It really is due to the coding of the Peacock Channel/app. As such, everyone with issues just need to keep pressing Peacock to fix their Channel/app. Send them the device model numbers, RokuOS, and a description of the errors you are encountering. Honestly, though, they have released multiple updates and many previous users have decided just not worth the headache of this Channel. Works fine on some devices, others...not so much.
Hopefully the above method will still work for those with paid subscriptions. Should definitely work for those using the free subscription.