Peacock channel keeps crashing on my Roku tv. Frustrating.
Trying to watch peacock channels and it keeps crashing. Deleted, reinstalled, reset wifi, all to no avail. This is frustrating. Fix it!
Thank
Forum Discussion
Danny, I had the same issue start this afternoon. I have been playing shows on The Peacock channel on my Roku Ultra for months with no issue, including this morning.
This afternoon, whenever I try to play anything on Peacock, it crashes and sends me back to the Roku Home Screen.
I have
-restarted the device several times (both unplugged and usingRestart)
-played movies on other services with no issue.
-removed the app, rebooted, and reinstalled
None of these have resolved the issue, the Peacock help is useless, the chat just says it cannot answer direct questions and the articles do not address this issue.
any ideas?
We do apologize for the inconvenience this has caused you.
Does the issue only occur when accessing Peacock or across other channels installed on your Roku device? If it's just one channel and other apps play fine, contact the channel provider's customer support team to report the issue and get help.
Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from the channel developer.
You can reach Peacock Support here: www.peacocktv.com/help
All the best,
Kariza
I believe that this is exactly the problem. Peacock needs to address and improve the app reliability. I will be watching an episode and it will crash and then by the time I navigate back the show may have ended meaning I watched 50 min and don't get to know the ending?! Grrrrrrr
