Forum Discussion
Funny that mine never reset until I started to pay for the premium. Watching the Olympics is a nightmare.
I hate peacock. It keeps crashing. Pay premium and no issues.
- BoozieBoise5 years agoChannel Surfer
Nope. Why would I pay for premium if basic doesn't work? That's stupid.
- Jprophet20015 years agoChannel Surfer
if premium works and basic doesnt ,
then it sounds like a roku fu job trying to make you pay more
- Shakes14 years agoReel Rookie
Here it is November 2021 and this has been a widespread issue for MONTHS now. I can't understand why a company would allow an app that crashes your system no matter what you do to continue. It's obvious Peacock has issues as it is by how unbelievably slow it is to load on any device. There's got to be a fix somewhere! Please pull, revert or fix it!
- Frankmaz4 years agoReel Rookie
I recently got premium but it still crashes,
- Anonymous4 years ago
Hi Frankmaz
Welcome to the Roku Community!Does the issue only occur on Peacock or across other channels installed on your Roku device?
Have you tried removing the affected channel Peacock and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.
For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.
Let us know if there's any difference after.
Warm Regards,
Lianna