Forum Discussion

sargeandwife's avatar
2 years ago

Patreon App on ROKU TV Not Working Correctly

Our Patreon app opens just fine. There is no where to sign in and all the video boxes are blank. Have tried deleting and reloading to no avail and can't find anything online. Would appreciate any help! Thanks!

5 Replies

    • faceless's avatar
      faceless
      Reel Rookie

      Is this why I cannot find Patreon on Roku now? There is no longer a search feature that I can find to search apps via Roku on my tv, can still search online. 

      I have been a loyal Roku member for over a decade and taking away our ability to search what we want, not what THEY want will make me look for something better. I hope I am wrong and I can still search for my own apps but am worried at this point. 

      So if I am understanding what you said... Roku is removing all apps created by the Publishers?? Didn't Apple, Youtube, etc... all create their own apps? Just looking for clarification. THX

      • renojim's avatar
        renojim
        Community Streaming Expert

        faceless, where are you located?  I don't know why, but search is only available in certain regions/countries.  However, in general if you can search in the online Channel Store for your region (shown in the bottom right corner of the webpage), then it should be available on your Roku device.

        "Direct-publisher" apps were apps that didn't require any programming.  Roku created the app that many, many, many "publishers" used to get their content on Roku devices by simply providing a list of videos and doing some minor customization of how the app looked.  I can only imagine that it was abused and that's why they were removed, but it's only a  guess.  Roku never reports why they do anything.

        The vast majority of apps on Roku devices are created by the providers of the apps.  Roku has a few of their own, but you can see who the developer is for any app by checking its description in the Channel Store.