Forum Discussion

ArcadePizza's avatar
ArcadePizza
Binge Watcher
3 years ago

[OS 12.0] Recent update broke Game Mode on Roku TV

It seems like a recent update has broken game mode, I have tried multiple HDMI cables and four different consoles including an Xbox One, PS3, PS4 and PS5, this issue is present with all of them. When...
RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi AshtonmK1,

Thanks for sharing the experience you have had with this issue.

May we know your device' running OS? Also, would you mind providing us with the details our team needs to investigate this? We're sincerely sorry for the experience, and we'll do a follow-up regarding this, along with your device's information.

We're looking forward to hearing back from you.

Regards,
Janadee

TJ91's avatar
TJ91
Reel Rookie
2 years ago

With the most recent 12.5 update, the issue appears to be fixed, at least for my TV model. I have a TCL 32S327 and I'm no longer experiencing stuttering with Game Mode enabled.