I'm having the exact same issue, we just got a 40' Hisense Roku tv and while I was playing my switch I quickly noticed an unbearable constant stutter happening with game mode on every 10 seconds or so. If you turn game mode off, it fixes said stutter, but then the input lag is so bad it makes games practically unplayable, and I want to put in advance that I don't see a point on giving the exact tv information like the ID and whatnot when clearly many people have been having this issue.
There's something wrong with the software, my old Roku didn't do this and nobody was having this issue until the recent update, so clearly theres something on your end that needs fixing. Please do remedy this situation asap, otherwise I'm going to have to move on from roku seeing as I can't even enjoy playing games on it anymore.
Thanks for sharing the experience you have with this concern. Jasin_Deamn.
Please be informed that there's an ongoing investigation into this issue. Being said, please provide us with the following details:
Once a few more pieces of information have been gathered, we will be able to pass them along to the appropriate support team to investigate further. We look forward to hearing back from you.
Sincerely,
Janadee
