Forum Discussion

ArcadePizza's avatar
ArcadePizza
Binge Watcher
3 years ago

[OS 12.0] Recent update broke Game Mode on Roku TV

It seems like a recent update has broken game mode, I have tried multiple HDMI cables and four different consoles including an Xbox One, PS3, PS4 and PS5, this issue is present with all of them. When...
Caden3ds's avatar
Caden3ds
Reel Rookie
3 years ago

I have a 32S325 on 12.0. Whenever I try to play something with game mode on, there is a stutter every few seconds. With game mode off, there is input delay. This makes games pretty much unplayable. I got no help from TCL or Roku but I might as well post here.

  • Caden3ds's avatar
    Caden3ds
    Reel Rookie
    3 years ago

     

     

    • Caden3ds's avatar
      Caden3ds
      Reel Rookie
      3 years ago

       

      • RokuArjiemar's avatar
        RokuArjiemar
        Retired Moderator
        3 years ago

        Hi Caden3ds,

        Thanks for posting in the Roku Community and providing us with your device information.

        We have passed along your information to the appropriate Roku team to investigate further. Once more information is available, we will be sure to update this Community thread. We appreciate your patience and understanding in the meantime.

        Best regards,

        Arjiemar