Forum Discussion
RokuMary-F
3 years agoCommunity Moderator
We appreciate your patience and understanding regarding what you are experiencing.
The team is hard at work investigating the issue and we would like to request additional information in order to resolve this issue.
Can you please provide a specific game title in that you experienced this issue?
We look forward to your responses and gathering your details.
Best regards,
Mary
CtrlAltDelv
3 years agoReel Rookie
This occurs no matter what content is displayed from the Xbox. All games, video streaming apps, and in its dashboard. Whenever the TV’s game mode is enabled.
I assume it would be the same for any other HDMI device, as ArcadePizza experienced.