Forum Discussion

Ressurex19's avatar
Ressurex19
Channel Surfer
3 years ago

[OS 11.5] Roku TV Home screen only shows in top left corner

(Version 11.5 Build 4235-30) Tcl model is 55S515 After this last update when I press the home button after being on an HDMI channel the home screen goes to being small in the top left corner of the...
Nicke88's avatar
Nicke88
Channel Surfer
3 years ago

I'm having this same problem 

 

RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi Nicke88,

Thanks for letting us know about the issue you are experiencing with your Roku TV.

We apologize for any inconvenience this caused. I have passed along your concerns to the appropriate Roku team to investigate further. 

We appreciate your patience and understanding as we work toward a resolution.


Regards, 
Nimfa

 

  • Nicke88's avatar
    Nicke88
    Channel Surfer
    3 years ago

    Is there a way to fix it yet?

    • Mlattyak's avatar
      Mlattyak
      Reel Rookie
      3 years ago

      I haven't heard anything yet. When I flip back and forth between OTA and Streaming channels, the home screen goes to normal size. But that doesn't last....

      • bimism's avatar
        bimism
        Reel Rookie
        3 years ago

        FULL FACTORY RESET

        Settings > System > Advanced System Settings > Factory Reset everything 

        I had the same problem suddenly as everyone else for about 2 weeks. I did a FULL reset and it corrected the issue.

        *** Screenshot your picture settings for easy restore ***

        You will have to re-enter some information to complete the reset