Onn Roku TV shuts off and stuck in rebooting
I just bought a new 65” Onn Roku TV and set everything up. About 5-10 minutes after watching TV it froze and gets stuck in reboot like I initially turned it on, then a pop comes from the speaker and ...
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Thanks for the response, Belkatem.
In this case, kindly provide us with the following information so we can send your device's information in the process of investigation:
- Roku device model, serial number, device ID, and current software version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
We'll be looking forward to your response.
All the best,
Chel
I don't think you understand... it will not stop rebooting, ever. I can't even get it to shut off unless I leave it unplugged. When I plug it back in it starts reboot cycle all over again, and again, and again. I'm not sure how I'm supposed to get to any of this information if I can't get it to stop cycling through reboot. Literally... over and over and over reboot.
