Forum Discussion

Zee1969's avatar
Zee1969
Newbie
5 months ago

Onn.Roku 50" 4k UHD SMART TV

When I turn tv on..grayish screen comes on (roku.smart tv) ..and at the bottom , a red light is flashing...to turn tv off ..I have to unplug it..any suggestions? Thank you.

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    5 months ago

    Hi Zee1969,

    Greetings from the Roku Community!

    We acknowledge your concern about the Roku TV and would like to gather more information to investigate your problem further. 

    Can you please provide the following information below?

    • Could you provide us with a photo or video clip?
    • What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,
    John