Forum Discussion

thesmithshow's avatar
thesmithshow
Newbie
3 years ago
Solved

No signal trying to reset stick

I have a Roku stick that I no longer have the original remote for. I tried to do a reset on it and now it just gives me a no signal on my Vizio TV and has a very faint continuous white blinking. Befo...
tv & player wifi
  • Harleyguy8980's avatar
    Harleyguy8980
    2 years ago

    Hello, like you I tried everything I could find on the internet and nothing worked. I was going to give up when I came across an article that mentioned the display setting.  When I changed the display setting on Roku from automatic to 1080p it worked! Now it’s been a few days and still working.  No more signal not found error on my screen.

    Sincerely, hope my experience and solution with this issue saves someone a lot of time and frustration.  🙂 

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hi thesmithshow 

Thanks for the post.

These are the most common reasons you may not see the picture on your TV:

  1. You have the wrong input (source) selected on your TV
    • You must select the input (sometimes referred to as source) that matches the one to which you have the Roku player connected.
  2. The video cable is not connected properly or the cable is faulty
    • Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
    • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
  3. There is a problem with the TV
    • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with connector on the TV.
    • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
  4. Enable CEC or disable auto power savings
    • If you do not see a picture after pressing a button on your Roku remote, it is possible that your player cannot "wake up" your TV over the HDMI connection. To fix this, make sure that HDMI-CEC is enabled on your TV. If you prefer your player never enters the low power mode, you can disable auto power savings.
  5. There is a problem with the USB power adaptor, or the adaptor does not meet requirements
    • It is possible your Roku player is not receiving enough power, even if the power light is on. This happens sometimes if you connect your Roku player through a third-party device with a USB/AC power adaptor that does not meet more recent USB standards. Try a different power adaptor or try plugging your Roku player directly into a power source. For more information, learn what to do if the red light is flashing or you see a "low-power" warning.
  6. If all else fails…
    • Disconnect and reconnect all cables including the power cable.

For more information, check out this link: What to do if you cannot see the picture from your Roku® streaming player on your TV

Let us know how it goes!


All the best,
Kariza

  • thesmithshow's avatar
    thesmithshow
    Newbie
    3 years ago

    Thx. I tried those things but it didn't work. Definitely had connection before I hit the reset button.

    • Harleyguy8980's avatar
      Harleyguy8980
      Reel Rookie
      2 years ago

      Hello, like you I tried everything I could find on the internet and nothing worked. I was going to give up when I came across an article that mentioned the display setting.  When I changed the display setting on Roku from automatic to 1080p it worked! Now it’s been a few days and still working.  No more signal not found error on my screen.

      Sincerely, hope my experience and solution with this issue saves someone a lot of time and frustration.  🙂 

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      thesmithshow 

      Thanks for the prompt response. 

      Please reply here with the serial number of the affected Roku device. This can be found on the back of the stick itself. We'll be able to further assist you from there.


      All the best,
      Kariza