No signal to TV from Express 4k+
My Express 4k+ (3941x) will power on but will not work properly. I have rebooted the device several times. The screen with the dancing “R-O-K-U” will appear on my TV when the device is powered on, bu...
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I do have it powered by the adapter not the TV.
Greetings Kroodes17,
Thanks for the response!
We'd like to learn more about this and and determining the best way to get you up and running.
To better understand this, we'll need additional information about it. When did you start seeing the issue occur? What are the steps that led you to this behavior?
Have you tried connecting your device to an alternative network, such as a mobile hotspot, and then trying again to see if you're still seeing the same issue occur?
Let us know more about this so that we can make strong suggestions about it.
Warm regards,
Rey
Hi. I haven’t tried an alternate network. I will try and let you know. Although do you think that that could be the case that it’s a problem with the network? No other device on our network is having connection or functionality issues. This started happening about 2 or 3 days before I made the initial post. All I did was turn on the Roku and the TV as usual and it began to act this way.
