Forum Discussion
ColoradoGM
2 years agoReel Rookie
Yes, its power adapter (the one it came with) is plugged into a wall outlet. When it stopped working I did also try plugging its USB power cord into the TV's USB port, but that didn't work either. I've verified the wall outlet is live by plugging other appliances into it.
RokuERey
2 years agoRetired Moderator
We're sorry for not getting back to you sooner, and thanks for the update!
After looking over your account, we've determined that this device no longer within warranty, and it's probably on its way out.
For more help, I've sent you a private message.
Thanks,
Rey