New router, new problems with my Roku device
I wish I could help. It would be nice if roku had a support system. I have a new router and nothing but problems with my roku connection since. I have excellent signal strength showing connection ...
Forum Discussion
Welcome to the Roku Community
Thank you for reaching out about this connection issue with us. And we are pleased to know more about it. Could you please provide the information listed below?
- What error message/code are you getting after trying to connect to your network? (after entering the network credentials)
- How far is your device from your network router?
- Do you have cellular data so we can connect your device to your hotspot?
We are excited to hear from you soon and gather your details.
Thanks,
The Roku Community Team
