New Roku Ultra remote won't control Sony OLED
Just purchased a Roku Ultra - 2022 version to replace a previous Roku 2020 version. For whatever reason the new device won't configure to control a Sony OLED (2020 model). the device attempts to conf...
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1. Model Roku 4802x, serial number x01000666EMD, software version 11.5.0 build 4235-C2
2. It occurs on home screen and ALL channels.
3. Tracker ID MD-470-613.
4. Steps to reproduce: power on TV with its remote; try to power off with Roku remote (fails); try to raise/lower/mute TV (all fail).
5. TV: Sharp LC-75N620CU
Thank you
Retry to program the tv, switch brands try Emerson instead.
Settings>system> remote and devices> remote> remote in USE> program tv
