Forum Discussion
RokuJanadeeK
3 years agoRetired Moderator
Hi nasum1,
We sincerely apologize for this experience. This is not what we aim for.
Would you mind trying to connect the device to an alternative network, such as a mobile hotspot, to check for a difference?
Please let us know if the device is still unable to find any network after doing so.
Regards,
Janadee