Forum Discussion

reneemacnj's avatar
reneemacnj
Newbie
2 months ago
Solved

Need A Replacement Remote

Which replacement remote can I purchase for a Roku Express + model 3910x?  The serial number is C53959762625.

remotes
  • makaiguy's avatar
    makaiguy
    2 months ago

    reneemacnj-

    Any Roku remote on this page will work with your Express EXCEPT the Roku TV remote, due to the different command set used by Roku TVs.

    • The various Voice Remote models connect by WiFi and must be paired with the Roku they are to control.
    • The Players remote connects by direct line of sight infrared and works without pairing.

    You can purchase directly from Roku and from many retailers like Amazon, Walmart, Best Buy  etc.  Just be sure you do not get a remote for Roku TVs.

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 months ago

    reneemacnj-

    Any Roku remote on this page will work with your Express EXCEPT the Roku TV remote, due to the different command set used by Roku TVs.

    • The various Voice Remote models connect by WiFi and must be paired with the Roku they are to control.
    • The Players remote connects by direct line of sight infrared and works without pairing.

    You can purchase directly from Roku and from many retailers like Amazon, Walmart, Best Buy  etc.  Just be sure you do not get a remote for Roku TVs.