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Lilchrismedia's avatar
Lilchrismedia
Reel Rookie
2 years ago

My roku tv is acting up when i connect my phone and then disconnect my phone

My roku TV keeps popping up switching to roku when i disconnect a device like my phone. And every once and a while the tv say it is disconnected from the internet and will freeze to the point I have to unplug it to force restart the device

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi Lilchrismedia,

    A warm welcome to the Roku Community!

    Thanks for letting us know about this behavior. We would be more than happy to look into this, and we'll need details for us to have a further understanding of what you're experiencing. What channel/feature are you trying to access when this issue occurs? Also, what are the steps to reproduce the issue?

    Once we have this information, we'll be able to assist you better.

    All the best,
    Kash