Hello Force,
Thanks for your first post in the Roku Community!
We're here to help. Could you tell us more details about the issue you are running into? What troubleshooting steps have you already taken to try to resolve the issue? Does your Remote support private listening? If so, how frequently are you using private listening to your Roku remote?
Keep us posted with the details.
Regards,
Nimfa
RokuNimfa-C, you say frequently you are here to help and we'd all like to believe that but most of us continue to buy many new batteries to replace prematurely drained batteries by your remotes. If you really want to help, acknowledge the problem and tell us how/when Roku will solve this long-standing problem.
Looking forward to a response that really shows us all you are here to help.
Tom Wander
