mobile app not connecting to roku after doing a manual network connection reset

Hi JDizzleMyNizzle

Thanks for posting in the Roku Community!

Please note that the Roku mobile app will work only when the Roku TV and the phone are connected to the same WiFi network.

Here's a link to our support page to find out more about the feature:  How to connect the Roku® mobile app to your Roku device over Wi-Fi® | Official Roku Support

However, if there are any changes on the network (SSID and password), you will need a physical remote in order to input your new password and connect to a new wireless network. For US customers, you can check out replacement remotes in our accessories store here 

Hope this helps! Let us know if you have any other concerns.

 

Regards,
Karla