Missing search feature on TCL Roku Tv
I lost the search feature on my roku tv about 2 weeks ago. I'm in the US, don't know the model number of my tv. It's a TCL around 3 yrs old. How do I get this feature back?
Forum Discussion
ok, did an update and the search feature is back.
I’m having exactly the same issue with the same tv. I just disappeared. I tried doing an update but keep getting an error “can’t update software. Please try again later.” I also tried changing the background theme as somebody had suggested that fixed it for them. I did fix it for about 2 seconds but it didn’t stay. I pretty much hate this stupid tv and interface but the only thing I liked about it was the search feature. Now that it’s gone I’m thinking it might be time for a new tv. Really disappointing because this tv is only 3 years old.
Thanks for the post.
Can you please provide us with more information:-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing when you try to check for an updateWith more detailed information, we will be able to assist you further.
Thanks,
DannyI fixed it. I ran a manual update and it restored the search feature.
I fixed the issue by doing a manual update.
I was able to search fine before on my roku express (I’ve lived in Las Vegas Nv this whole time never moved) and now it’s just gone. What Else could the issue be?
I just unplugged my tv for a couple of minutes, and when I plugged it back in everything (background, menu selections highlighted, etc) came back. Try the simple solutions first!
