Left Arrow and okay buttons problem
In order to get the left arrow button and okay button to respond I have to push them repeatedly extremely hard. I have re-paired it and nothing helps. Is this a normal issue with this Roku remotes or...
Forum Discussion
Model RC-OS1
We have only had the Roku for a few weeks now. Maybe 3 and the remote was this way from the beginning. It’s like the left arrow button and okay button become unresponsive. I wind up having to push it hard multiple times before it will respond.
The only troubleshooting I’ve seen for this issue is to re-pair it so that is all I have tried.
Thanks for the update, Kel3154
I have sent you a private message here in the Roku Community.
Check your inbox since I have reached you from there.
Thank you for your continuous understanding.
Best,
The Roku Community Team.
I replied to the private message yesterday and have yet to hear back.
Hey, Kel3154
Thank you for responding to my private message!
I have replied and look forward to your continued engagement.
I appreciate your support and cooperation.
Best,
The Roku Community Team.well it seems you only reply back to private messages after I say something in the open community so you ask for my email in the first message and I gave it to you. You asked for it again in the second message and I replied back with the same answer. I would appreciate a response back to try to resolve the remote issue.
