Forum Discussion

WillKat380's avatar
WillKat380
Reel Rookie
2 years ago

Last Roku device update change my location for all connected devices.

The last update to Roku devices has moved my location effecting local channels. 1. The Wi-Fi they are all connected to show the proper location for my other devices (iPad, cell on WiFi only, etc). ...
jan31's avatar
jan31
Reel Rookie
2 years ago

Info you asked for

Model 3820r3

Serial# x025000usa35

Soj739uda35

12..5.0  

 

RokuCarly's avatar
RokuCarly
Community Moderator
2 years ago

Hi, jan31.

Kindly provide us with the complete requested details so we can create a report ticket effectively. 

  • Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)

We'll be waiting!

Best regards,
Carly