Forum Discussion

WillKat380's avatar
WillKat380
Reel Rookie
2 years ago

Last Roku device update change my location for all connected devices.

The last update to Roku devices has moved my location effecting local channels. 1. The Wi-Fi they are all connected to show the proper location for my other devices (iPad, cell on WiFi only, etc). ...
Cketts's avatar
Cketts
Newbie
2 years ago

I 'm having the same issue, Paramount Plus uses my correct location so I get local news, but Peacock has me in a completely different state, and that is local news channel I prefer. SO FRUSTRATING!! i have put in my zip code, updated app and roku both, nothing works

RokuCarly's avatar
RokuCarly
Community Moderator
2 years ago

Hi, WillKat380 Cketts!

Welcome and thank you for posting here in the Roku Community!

We appreciate you reaching out for support. We'd like to take a closer look at your concern and further assist you with this. 

Kindly provide us with the latest (specific) OS version of your Roku streaming player so we can assess your concern better and provide you with an accurate resolution for this.

We'll be looking forward to your response!

Best regards,
Carly

  • Wendei's avatar
    Wendei
    Newbie
    2 years ago

    Having the same issue. Software version 22.5.0 build 4178-46

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      2 years ago

      Hi Wendei,

      Welcome to the Roku Community!

      We appreciate you taking your first post in the Roku Community!

      Thanks for bringing this to our attention. Did you try the troubleshooting steps that I have provided above to see if the issue persists?

      If the problem persists, keep us posted on what you find out.

      All the best,

      Chel