Forum Discussion

Ty2410's avatar
Ty2410
Newbie
2 years ago

Keeps opening disney + on my roku streaming device

On startup my tv automatically tries to open Disney + and i cant leave no matter what i do j just get sent back to the Disney + screen this happened before and i had deleted the app and it work and n...
RokuCarly's avatar
RokuCarly
Community Moderator
2 years ago

We're grateful to have you here in the Roku Community, Ty2410!

Thanks for reaching out. We'd be happy to help you find the best resolution for this. 

Before we proceed, could you please confirm if there is a Disney+ shortcut button on your physical remote? It may be possible that this button is stuck. 

You may try to press that button again to see if you can do so or to confirm if it's stuck. 

Keep us posted!

Best regards,
Carly