I have Roku 3 4200X - there is no support
I bought a new remote for it. The Remote does not work!! How do I return for a refund???
I can't talk to support because they do not like the Roku 3.
Forum Discussion
I bought a simple IR remote for $15. It does nothing! How do I return it??
I have tried all the methods in the Roku support notes. The Remote does not work!!
How do I return it???????
Thanks for the posts.
From whom did you purchase the IR remote from? Did you purchase the remove from the Roku website or from a third party retailed?
With more detailed information, we will be able to assist you further.
Thanks,
DannyI bought it from ROKU
You can start by posting serial number of the Roku it isn't controlling. The remote doesn't have SN, but the Roku SN will do.
