Forum Discussion
Yes - I’ve tried switching my network settings from my primary network to my secondary network, & I’ve switched them back. I’ve turned the TV & iPad on & off. The casting seems to work well when watching Amazon Prime videos. But the error occurs when watching Disney+ & Paramount videos. Why should it make a difference what I’m streaming?
Sorry, I’m mirroring. Unable to see the Roku TV when casting. So I’m mirroring my iPad.
- RokuNimfa-C3 years agoRetired Moderator
Thanks for the update.
Could you try to reconnect the AirPlay connection to your Roku device and see if it helps? We would also recommend you restart your Roku TV before connecting your iPad again, to do this go to Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Keep us posted on how it goes.
Regards,
Nimfa- LFL033 years agoChannel Surfer
Thank you for the tip but it did not work. After restarting the TV in settings, I looked for the Roku TV in the casting option, only saw the Vizio TV in the next room. So I switched to mirroring on my iPad while watching a Disney + video, found the Roku TV, selected it & then only received the sound, but no picture. So stopped & restarted the show, now I’m getting the “HDCP Error Detected” msg again. What can we try next?
- LFL033 years agoChannel Surfer
Yes, I get the same results with both my iPhone & iPad. The only recent changes is I reduced my Disney+ subscription from $10.99 a month to $7.99 a month & instantly received a message that Roku does not allow Disney+ with no commercials to play on its Roku devices (Roku TV, Roku Stick, etc). Which seemed odd to me since I can watch Disney+ on my mobile devices with no problem, & I can watch on my Vizio TV with no problem. But I can’t watch Disney+ on my Roku devices unless I upgrade back to the $10.99 subscription. Is that why I can’t cast Disney+ shows from my mobile devices to my Roku TV?
- RokuNimfa-C3 years agoRetired Moderator
Thanks for following up.
If possible, could you try to Airplay another Apple device on your Roku TV and see if there's any difference? And may we ask when you start seeing the issue? Are there any recent changes on your Roku TV or Apple device?
Keep us posted.
Regards,
Nimfa