Solved
Hotel WiFi Set-Up without a remote
I have a Roku stick that I want to connect to a hotel’s WiFi. The connection requires a username and password. I do not have the original remote. I use the phone app. I used another phone to creat...
Hi Interwebz,
Greetings from the Roku Community!
We recognize that the Roku mobile app on your phone is causing the wireless network connection to drop, which is why you are experiencing difficulties connecting your Roku streaming stick to a hotel or dorm wi-fi network. Fear not—assistance is at hand. It is possible that a new Roku remote will be necessary for you to operate your Roku device and ensure that it is correctly connected to your Wi-Fi. For information on where to get a Roku remote, you can also read this support page.
We sincerely hope that this is helpful. Please let us know if you require anything else.
Kind regards,
John
