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Elmar's avatar
Elmar
Newbie
2 years ago

Hisense Roku TV search function

Hi.

I recently bought a new Hisense Roku TV. I live in the US, but for some reason I don't have a "search" function to search for the apps that I would like.

 

2 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    That usually happens when your Roku account somehow didn't get set up as a US account.  I don't know of a reliable way to figure out what region it is associated with, but the only way to fix it is to start all over again.  Factory reset the TV and create a new Roku account.  Close the current account and make sure you clear your browser cookies, use a different browser, use a different device, or use a private/incognito browser window when you create the new account.

    How to close your Roku® account | Official Roku Support
    How to factory reset your Roku® streaming device | Official Roku Support

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Community Users,

    We are locking this thread because the information may need to be updated.

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