Forum Discussion

tomsutera's avatar
tomsutera
Reel Rookie
9 months ago
Solved

Hisense Roku 65r6E1 stuck on boot loop cycle

Has anyone found a sure fire solution to the stuck on boot loop cycle in the Hisense Roku 65" TV. Have tried all of the restarting, resetting. Changed the power board and the main board, still doing the same thing.

  • RokuJohnB's avatar
    RokuJohnB
    9 months ago

    Hi tomsutera,

    Welcome to the Roku Community!

    If you are still unable to resolve the issue you are seeing, we advise that you contact your TV manufacturer directly to report it and request additional support.

    Each Roku TV manufacturer provides direct support and warranty services for its products running the Roku OS.

    For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

    We hope this helps!

    Thanks,
    John

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    9 months ago

    Hi tomsutera,

    Welcome to the Roku Community!

    If you are still unable to resolve the issue you are seeing, we advise that you contact your TV manufacturer directly to report it and request additional support.

    Each Roku TV manufacturer provides direct support and warranty services for its products running the Roku OS.

    For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

    We hope this helps!

    Thanks,
    John

    • tomsutera's avatar
      tomsutera
      Reel Rookie
      9 months ago

      Have had several conversations with support. Their reply is always we can send a technician to check things out. I have seen this problem mentioned hundreds of times, the tv is now over 5 years years old, I am not interested is paying for a service call. Was hoping there was a do it myself fix. Hate to throw away this tv, but like I said, I have been looking for answers for 2 years already. Thanks

      • renojim's avatar
        renojim
        Community Streaming Expert
        9 months ago

        tomsutera, it's most likely a hardware failure, so your only option is to start replacing circuit boards.