Glitchy Flickering Screen
My daughter owns a 32-inch Sanyo TV that I've had for quite some time, though I can't recall the exact date. Last night, my Wi-Fi connection was problematic, which affected the cameras. Once we resolved that issue, her TV functioned perfectly. However, today around 11 am, after we returned from my sister's house, she approached me and mentioned that her TV was glitching. The top section, just beneath the time display, has about five lines of color or something similar. Every few seconds, the screen freezes, shifts to a darker hue and then returns to normal. While it's not a significant issue, it's certainly irritating. I’m uncertain whether it's due to the Super Bowl background update or if her TV is simply too small to keep up with these changes. I’d like guidance on how to restore it to normal. I've already tried unplugging and replugging it. The system updated everything apart from the factory update, but I lack the time to test that, and I’d prefer not to re-enter all the passwords if it ends up not working.
Hi 32inchsonyotv,
Greetings from the Roku Community!
We appreciate the troubleshooting steps that you have taken so far.
If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.
- Element - Element Roku TV support
- Hisense - Hisense Roku TV support
- Insignia - Insignia Roku TV support
- JVC - JVC Roku TV support
- LG - LG Roku TV support
- onn. - onn Roku TV support
- Philips - Philips Roku TV support
- RCA - RCA Roku TV support
- Sharp - Sharp Roku TV support
- TCL - TCL Roku TV support
- Westinghouse - Westinghouse Roku TV support
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.
Please keep us posted if there's anything else that we can do to assist you.
Best,
The Roku Community Team