Error code 004 for update
I am having this same issue but have tried all of the many solutions I have read about on here and nothing works. It keeps doing the same thing. My internet connection is excellent. I have two other ...
Forum Discussion
Hi Jkapise,
Thank you for your first post here in the Roku Community!
We want to further investigate this issue that you had with the Roku device since it can't finish the update. Can you please provide the following information below?
- What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
- How far is your Roku device from your network router?
- Do you have cellular data so we can try connecting your device to your hotspot?
- What troubleshooting steps have you taken so far?
In the meantime, you may check out this support article here on how to fix Roku streaming device update problems.
We look forward to hearing from you soon.
Thanks,
John
