Created an account just to post what worked for me on my Roku Streaming Stick.
Press the Home button on your remote 5 times, then press Fast Forward > Fast Forward > Fast Forward > Rewind > Rewind
From there, a prior part suggested checking to make sure you weren't on the Beta software update sent by selecting "Cycle software update server", so that's probably a good first step.
What solved it for me was to manually trigger the update from the secret menu via the "Update software" option.
That successfully updated the software and automatically restarted the device.
Then, it landed on the same update software screen after reboot, but that was successful this time and automatically rebooted again.
Then, it booted normally, and everything worked.
TL;DR: Use secret menu to manually trigger software update.
Additional detail to the above post:
I had to click OK and wait for the automatic install to fail before I could access the secret menu.
Thanks, Gman.
I had found that thread and tried that before, but I tried again this morning juuuuuuust in case. No dice.
I was already on the release server due to the previous attempts. Cycled the release server and attempted from both beta and release. They failed at 84%ish.
On the plus side, the while thing didn't freeze and I was able to Cancel back to the menu and use the Roku (unlike when it tries to auto update).
After restarting the device, it again forced an auto update, failed, and froze.
Any updates to how to fix this? Maybe I’m missing it. I get the frozen screen, as well. Is it related to the type of Roku we have?
Thank you! Home 5 times fast forward 3 times, rewind 3 times and the ok button once worked! Just click "Cycle software update server" and you're good to go. Thanks!
This worked perfectly for me!!! Thank you!! Had been struggling for hours before tinking of looking here!! Never even heard of secret menu!! Thank you for posting!!!
