Forum Discussion

eringobraghski's avatar
eringobraghski
Channel Surfer
2 years ago

Error 004 failed update leads to blank frozen screen

Turned on the Roku Express yesterday (7/17) and upon loading was met with a popup saying a software update was needed. My only option was to click OK. The update bar gets to 100% and then fails with ...
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 years ago

Thanks for the additional details, eringobraghski.

We will make sure to pass this information on to the correct team at Roku for a comprehensive review. While this is being looked into, we kindly ask for your understanding and patience. 

Many thanks,
Emman

eringobraghski's avatar
eringobraghski
Channel Surfer
2 years ago

Thanks so much, Emman.