Forum Discussion

jeccker's avatar
jeccker
Channel Surfer
4 days ago
Solved

Encountering an error on Roku Ultra when using an RF remote

Same problem. Just got a new Roku Ultra. But I don't want to use the remote - I have a Universal Remote MX-450 that runs everything. For example the amp is in the basement, and I use RF signals to ch...
remotes
  • RokuRhea-V's avatar
    RokuRhea-V
    4 days ago

    Hey jeccker​ 

    Based on your setup, it looks like you're using an RF remote with your Roku Ultra. Your MX-450 configuration sounds solid, but Roku is built to work specifically with its own Voice Remote. That’s probably why you’re seeing that pairing message—it doesn’t recognize other RF remotes. If you’re looking for more details, you can check out Roku’s support site or community forums here.

    Let me know if you have other questions!

    Roku Community Team

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
4 days ago

Hey jeccker​ 

Based on your setup, it looks like you're using an RF remote with your Roku Ultra. Your MX-450 configuration sounds solid, but Roku is built to work specifically with its own Voice Remote. That’s probably why you’re seeing that pairing message—it doesn’t recognize other RF remotes. If you’re looking for more details, you can check out Roku’s support site or community forums here.

Let me know if you have other questions!

Roku Community Team