Forum Discussion

312Sassy's avatar
312Sassy
Reel Rookie
2 years ago
Solved

Disable remote on the roku app

I'm on the app on my Android phone and cannot for the life of me disable the remote from my phone?? I watch movies on phone and it automatically turns on my TV In the living room freaking out my pare...
  • RokuERey's avatar
    RokuERey
    2 years ago

    312Sassy,

    Thanks for the update!

    It seems not to work for you, but let's try this.

    1. Launch the Roku mobile app.
    2. In the lower right corner, select Devices.
    3. Select the device that you want to remove by tapping this icon ***
    4. Then select Forget device.

    Let us know if that helps.

    Thanks,
     Rey

7wu's avatar
7wu
Newbie
2 years ago
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 years ago

Welcome, 7wu.

Thanks for stopping by here in the Roku Community!

May we know If you're having trouble disabling the remote feature in the Roku Mobile app? If so, will you please try the troubleshooting steps provided by RokuERey? 

If you're still having difficulty after following the steps above, remember to come back here and keep us posted. We're always ready to help.

All the best,
Emman