Customer service location/existence?
Does anyone know where Roku’s support center is? Both literally and figuratively. I’m presuming they have one, because apparently they’ve had “severe weather,” and because of that, they’ve ceased to ...
Forum Discussion
A warm welcome here in the Roku Community, bdowns!
We sincerely regret to hear your experience. No worries! We're here to better assist you with your concerns.
For us to provide you with an accurate resolution, kindly tell us more about your running issue with your Roku Streaming stick.
We'll be anticipating your response!
Best regards,
Carly
We are aware of your concern and the team has already been informed about this.
We sincerely regret any trouble and inconvenience this may have caused you and appreciate you bearing with us in the meantime.
Once we have further information from the team we will make sure to update the Community. If there's anything else you'd want us to address we'd be more than willing to listen and take appropriate action, as your satisfaction and convenience are what we always aim for.
Best regards,
Carlyif you were aware of our concern this would never have happened
Carly moderator for Roku customer service. I still don't see a phone number or a chat area. So how do you really get a hold of you or one of your colleagues like any normal business?
