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ethomp9150's avatar
ethomp9150
Reel Rookie
3 years ago
Solved

Continue Watching feature not working as promised

Updated to 11.5 but the "continue watching" feature only populates with Roku Channel content. Any idea on how to include the other streaming channels that were promised?

  • blade_005's avatar
    blade_005
    3 years ago

    FYI.

    They have added a CONTINUE WATCHING row in the WHAT TO WATCH menu item on the Roku Home Page that now includes content other than the Roku Channel. As promised in the OS 11.5 update they are now populating items from Roku Channel, Netflix, HBO MaxParamount+ and Prime Video. (Noticed that content other than the Roku Channel began populating this past week.)

    As you noted, this requires cooperation from the individual streaming services. Not all are participating (Disney+, Hulu, Peacock, Apple TV+) which makes it an incomplete offering. Paramount+ and Netflix seem to have the best integration of the new additions. Selecting an item takes you directly to the show detail page and episode in the proper PROFILE. Some of the others (HBO Max, Prime Video) take you to a PROFILE page and then you have to proceed. I am also finding that not all Prime Video content is being acknowledged and added. Netflix content in your queue can appear and then disappear at times. Not sure how often the queues of individual services are checked. It would be helpful if there were an option to REFRESH all queues from participating services. Helpful if you move and resume content from multiple Roku devices.

    Hopefully this is a work-in-progress addition that will evolve, add more streaming services and become more accurate with content additions across multiple devices.

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  • I have the same issue. when my devices updated it originally had just "continue watching" a few days after it changed to "continue watching on roku channel" and only list the series i watch through that channel all the others disappeared

  • Same here. Have 11.5 on two Roku TVs and don’t see this feature. 

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      ethomp9150 Jimbo23

      Thanks for the posts.

      Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What channel are you experiencing this issue with?
      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • ethomp9150's avatar
        ethomp9150
        Reel Rookie

        The feature to continue watching Netflix, Paramount+, Roku Channel, and, HBO Max, content under the "What to Watch" section only populates with content from the Roku Channel. Is this feature not working as promised (see the link below from your site)

        https://www.roku.com/blog/roku-os-11-5