Forum Discussion
JWS9518
9 months agoRoku Guru
Are they both on the same wi-fi network?
- RokuJechealR9 months agoRetired Moderator
Hi CarieCraze,
Welcome to the Roku Community!
We noticed in your post that you are having trouble connecting your Roku mobile app to your Roku TV. Help is here.
Try these quick steps: remove the Roku app, restart your mobile device, and reinstall the Roku app. Also, could you restart your Roku device by navigating to Settings > System > Power (if you do not see a Power option, skip to the next step) > System restart?
Let us know if that helps or if the issue persists, and we can explore more troubleshooting options.
Thank you,
Chel