Closed captioning inconsistent with apps on Roku
As I age, I find it a little harder to hear, so rather than increase the volume to annoying levels I utilize the closed captioning. On my "older" 40" Roku/TCL I never experienced this issue. Now, with my new 55" Roku/TCL, closed captioning is inconsistent. A online chat with a Roku CSR stated that the apps have their own Accessibility options but this is not accurate in every app available. Any help or guidance available? Thanks in advance
Hi horus66.
A warm welcome here at the Roku Community!
Thank you for reaching us regarding your closed captioning issue on your Roku TV. No worries, we're her to find you the best resolution.
We'd like to know more about this current issue that you are facing. Which channels are you having trouble with when it comes to closed captioning?
Here is our Support link for further details about closed captioning: Enable closed captioning
We look forward for your response and we'd be more than happy to assist you further with this.
All the best,
Carly
