Choppy Audio on OTA Channel
I have a Sharp Roku TV and one local OTA channel has choppy audio. Initially I thought the problem was with the station. But after several emails and phone calls they convinced me that its not their ...
Forum Discussion
Please help! Networks (eg: CBS, NBC) sound is choppy, wavering in and out. Cannot stand it and we have no other way to access these channels. Is there some way to fix? It only happens in the living room where the wifi router is close by, but sound is good in the bedroom.
Hi Loonz,
We apologize for the inconvenience.
May we know what specific Roku device has this issue? Are there other external devices attached to the TV? What have you done so far to resolve this issue? Lastly, when did you start having this concern?
Please keep us updated so we can continue assisting.
Regards,
Janadee
Hello, it is a Sharp LC-50LB481U. There are no external devices attached to this TV except for an antenna. The television receives 32 OTA stations in my area. All stations work fine except for 1 local station and 3 of it's substations. The signal of this station is excellent (five bars).
The sound is choppy or clipped. The issue is worse on the main station than the substations. I have called the local station (WICS) and they assured me that the problem is not on there end. After doing some research on this forum I discovered more people are having the same issue.
Have you tried the USB flash drive/pause/un-pause technique? It works for me, albeit temporarily. Each time I select the OTA with the choppy audio, I must pause/un-pause quickly to clear the choppy audio. If you move to another channel, even within the same broadcaster's subchannels, you must repeat the PAUSE steps.
Steps:
Insert a blank USB flash drive into the TV. 16 GB, is adequate. You may have to go through the TV's settings to get it to accept the inserted drive.
Select the OTA channel with the issue.
Press the PAUSE button TWICE, with just a short delay between the presses. (Looks like a R arrow with 2 vertical lines)
I’ve worked through every recommended solution. The only one that works flawlessly is to attach an external tuner. As of this morning, my old iKonvert digital continues to provide clean and clear audio on every channel on my TCL Roku SmartTV. I’m convinced that the core issue is a conflict with the defective Roku digital tuner component. I also have an older model Hitachi brand non-smart TV with an integrated tuner. It also works just fine with great audio on every OTA channel. I’m thinking that Roku needs to fix a compatibility glitch on their receiver element.
Please remove my discussion on Choppy Audio... No longer relevant. Thanks! Loonz
